Termos e Políticas Werkey

Terms of use

These Terms of Use ("Terms") were last updated on July 2, 2021.

Werkey's mission is to bring those who need professional training closer to those who have the knowledge. Anyone, anywhere can sign up for educational courses to learn (students) and any eligible company can sign up to teach at Werkey (content providers). We believe that our marketplace model is the best way to provide value enablement to our students and teaching opportunities to our content providers. We need rules to maintain the security of our platform and our services for our company and our community of students, content providers and affiliates. These Terms apply to all user activities on the Werkey website, Werkey mobile applications and other related services (“Services”).

When publishing a course on the Werkey platform, the content provider must also agree to the Content Provider Terms . We also provide details on the processing of personal data from our students and Content Providers in our Privacy Policy . If you are using Werkey as part of the Werkey for Business learning and development program offered by your employer, the student may refer to our Werkey for Business Privacy Statement .

If you are a resident of the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with Werkey through binding arbitration (with very limited exceptions, out of court) and waive certain rights, such as participating in class actions. , as defined in the Conflict Resolution section .

List of Contents

  1. Bills
  2. Enrollment in Courses and Validity of Access
  3. Payments, Credits and Refunds
  4. Rules about Content and Behavior
  5. Werkey's Rights to User Posted Content
  6. User Risk when Using Werkey
  7. Werkey's rights
  8. Legal Terms - Miscellaneous
  9. Conflict resolution
  10. Update of these Terms
  11. How to contact us

1. Accounts 

You will need to have an account for most activities on our platform and it is likely that more than one account will be required to access different systems used to provide our Services. The e-commerce platform requires one account, while the educational platform requires another and it is possible that the systems are not integrated with Single Sign On (SSO). An account on our marketplace will be required for a content producer to have access to track sales of their courses. Access to the affiliate platform also requires a specific account.

Please keep your password(s) in a safe place as you are responsible for all activities relating to your account(s). If you suspect someone is using your account(s), please contact our Support Team via chat, email or WhatsApp. You must have reached the minimum age or age of consent to use Werkey's online services in your country.

When creating and maintaining your accounts, you will need to provide, and continue to provide, complete and accurate information, including a valid email address. You will be fully responsible for your accounts and everything that happens to them, including any damages or harm caused (to us or anyone else) by anyone using your accounts without authorization. This means that you will need to be careful with your passwords. It is not permitted to transfer your accounts to another person, nor to use any other person's accounts. If you contact us to request access to an account, we will only grant you access if you can provide the information necessary to prove that you own the account. In the event of the user's death, the respective account(s) will be closed.

You are not authorized to share login credentials with anyone else. What happens to your accounts is your responsibility, and Werkey will not interfere in disputes between students or content providers who have shared login credentials. You must notify us immediately if you become aware that someone else is using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team . You may need to provide some information so that we can confirm that you are, in fact, the owner of the account.

Students and content providers, or even affiliates, must be at least 18 years of age to create an account(s) with Werkey and use the Services. If you are not yet 18 years of age, but you are already the minimum age for consenting to online services in the country where you live (for example, 13 years old in the US or 16 years old in Ireland), you will not be able to create an account to make courses, but we suggest asking your parent or other guardian to open an account and help you enroll in appropriate courses. If you have not yet reached the age of consent or minimum age to use online services, you will not be able to create a Werkey account. If we discover that you have created an account that violates these rules, we will terminate that account. Per the Content Provider Terms , you may be required to prove your identity before receiving authorization to submit a course for publication on Werkey.

To terminate your account at any time, please submit a request to our Support Team via chat or email on our platforms. Consult our Privacy Policy and check what happens when the user closes the account.

2. Enrollment in Courses and Validity of Access 

Upon enrolling in a course, the student will receive a license from Werkey to view it through the Werkey Services, but not for other purposes. It is prohibited to transfer or resell courses by any means. The user will receive a limited-time access license, as defined for each course, expressed in the course description.

In accordance with the Content Provider Terms , by publishing a course on Werkey, providers grant Werkey a license to offer the course to students. This means that Werkey has the right to sublicense the course to students who enroll in it. As a student, when registering for a course, regardless of whether it is free or paid, the user receives from Werkey a license to view the course through the platform and the Werkey Services, with Werkey being the official licensor. Courses are licensed, not sold to the user. The license does not give the user any right to resell the course in any way (including by sharing account information with a purchaser or by illegally downloading the course and sharing the course on Internet sites).

In legal and more comprehensive terms, Werkey grants the user (as a student) a limited, non-exclusive and non-transferable license to access and view the courses and associated content, the necessary fees for which have been paid, exclusively for personal, non-commercial and educational purposes. , through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular course or feature of our Services. All other forms of use are expressly prohibited. Reproducing, redistributing, transmitting, assigning, selling, broadcasting on radio or television, renting, sharing, lending, modifying, adapting, editing, creating derivative works, sublicensing or otherwise transferring or using any course is prohibited, except with explicit permission. , in a written agreement signed by an authorized representative of Werkey. This condition also applies to any content that can be accessed through any of our APIs.

We generally grant a limited-time access license to students when they enroll in a course. However, we reserve the right to revoke any license to access and use the courses at any time if we decide or are required to disable access to a course for legal or policy reasons, for example if the course on the user who has signed up is the subject of a copyright claim or if the course content is found to violate our Trust and Safety Guidelines. Course access time may differ from the time applicable to add-on features and services associated with a course. For example, course translation captions may be turned off by content providers at any time, and content providers may decide at any time to stop providing instructional assistance or Q&A services associated with the course. It is worth mentioning, therefore, that the access time to the course may be different from the access to the course content, which may be of shorter duration.

Instructors cannot grant course licenses directly to the student. Any direct license will be null and void and will constitute a breach of these Terms.

3. Payments, Credits and Refunds

When making a payment, the user agrees to use a valid payment method. If you are dissatisfied with the course, Werkey will offer a refund or credit within 30 days for most courses purchased.

3.1. prices

Werkey course prices are determined based on the Instructor Terms and our Promotions Policy.

We regularly carry out promotions and offers for our courses. Some courses are offered at a discount only for a certain period. The price applicable to a course will be the price at the time the user completes the purchase of the course (at checkout). Any price offered for a particular course may also differ, when the user is logged into their account, from the price available to users who are not registered or not logged in, as some promotions are only available to new users.

If the user is logged into their account, the currency listed is based on the user's location when the account was created. If not logged into the account, the price will be in the currency of the country where the user is located. Users will not be able to view prices in other currencies.

In the case of students located in a country where sales and use taxes, goods and services taxes or value-added taxes are levied on consumer sales, Werkey or the Content Provider will be responsible for collecting and submitting the taxes to the relevant tax authorities. . Depending on your location, the price displayed may include these taxes or they will be added at checkout.

3.2. payments

You agree to pay fees for purchased courses and authorize us to charge your debit or credit card or process other means of payment such as Boleto at such fees. Werkey works with third-party payment processing partners to provide the user with the most convenient payment methods possible in the country in which they reside and to maintain the security of the user's payment information. See our Privacy Policy for more details.

By making a purchase, the user agrees not to use any invalid or unauthorized payment methods. If the payment method fails and you are still able to access the course for which you are enrolling, you agree to pay the corresponding fees within 30 (thirty) days of receiving our notification. We reserve the right to disable access to any course for which payment has not been made.

3.3. Refunds and cashback credits

If the purchased course is not what the user expected, the user may request, within 30 days of purchasing the course, a refund credit or refund to their account from Werkey, provided that they have not studied more than 50% of the content. of course. We reserve the right to apply the refund as a credit or refund to the original form of payment, at our discretion, according to the ability of our payment processing partners, or based on other criteria. No refund will be given to the user if he/she requests it after the 30-day guarantee period has expired. However, if a purchased course is disabled for legal or policy reasons, you will be entitled to a refund, even after the 30-day limit. Werkey also reserves the right to refund students after the 30 day limit in the event of suspected or confirmed account fraud.

To request a refund, please contact our Support Team , via chat or email, via the support button on our pages. As detailed in the Content Provider Terms , they agree that students are entitled to receive such refunds.

If we decide to make refund credits available, these credits will automatically be applied to your next purchase of a course on our site. Credits may expire if not used within the specified period and have no monetary value. At our discretion, we may also provide discount coupons in an amount corresponding to the refund that the student is entitled to, to be used in future purchases on our website.

At our discretion, if we believe the user is abusing our refund policy , such as if they have already consumed more than 50% of an online course for which they are requesting a refund, or if they have already received a refund of a course previously, we reserve the right to refuse such refund, ban that user's account and/or restrict any further use of the Services. If we ban your account or disable your access to a course for violating these Terms or our Trust and Safety Guidelines , you will not be entitled to a refund.

3.4. Promotional and gift codes

Werkey or its partners may offer promotional or gift codes to students, which can later be used to purchase eligible courses on our platform, subject to the terms regarding the codes. Other codes can be redeemed directly for specific courses.

These codes, in addition to any promotional value related to them, may expire if not used within the specified period. Promotional or gift codes offered by Werkey may not be redeemed for cash, unless otherwise specified in the code terms, or as required by applicable law. Promotional or gift codes offered by a partner are subject to the respective partner's refund policies . For more information, contact our Support Team at support@werkey.co .

4. Rules on Content and Behavior

The user may only use Werkey for lawful purposes. The user is responsible for all content that he publishes on our platform. It is up to you to keep your uploaded reviews, questions, posts, courses and other content in accordance with our Trust and Safety Guidelines and the law and respect the intellectual property rights of others. We may terminate your account for repeated or serious violations. If the user suspects that someone is infringing their copyright on our platform, it is up to the user to let us know.

Accessing or using the Services or creating an account for unlawful purposes is prohibited. Your use of the Services and your behavior on our platform must comply with all applicable local or national laws or regulations in the country in which you reside. The user is solely responsible for knowing and complying with the laws and regulations that apply to him.

If you are a student, the Services allow you to submit questions to instructors for courses in which you are enrolled and to post course reviews. In certain courses, the instructor may invite the user to submit content such as “homework” or tests. It is prohibited for the user to publish or send content that does not belong to him.

If you are a content provider, the user will be able to send courses for publication on the platform and also communicate with students who have registered for their courses. In either case, the user must abide by the law and respect the rights of others: it is prohibited to post any course, question, answer, review or other content that violates the local or national laws or regulations of the country in which you reside. The user is solely responsible for all courses, content and actions that he publishes or performs through the platform and the Services, as well as the respective consequences. It is up to the user to understand all copyright restrictions set forth in the Instructor Terms before submitting any course for publication on Werkey.

If we are notified that the course or user course content violates the law or the rights of a third party (for example, if it is established that it violates the intellectual property or image rights of a third party or is an illegal activity), if If we discover that the User's content or behavior violates our Trust and Safety Guidelines, or if we believe that the User's content or behavior is unlawful, inappropriate or objectionable (for example, if the User impersonates another person), we may remove our platform user content. Werkey abides by copyright laws. See our Intellectual Property Policy for more details.

Werkey has the discretion to enforce these Terms and our Trust and Safety Guidelines . We may terminate or suspend your permission to use our Platform and Services or terminate your account at any time, with or without notice, for any reason, including breach of these Terms, if you fail to pay any fees when due upon the request of law enforcement or government agencies, for long periods of inactivity, for unexpected technical issues or problems, or if you suspect your involvement in fraudulent or unlawful activities, or for any reason in our sole discretion. Upon termination, we may delete the User's account and content, as well as prevent the User from accessing and reusing the Platforms and Services. User content may still remain available on platforms, even after account termination or suspension. The user agrees that we will have no liability to him or any third party for account termination, removal of content or blocking access to our platforms and services.

If one of our instructors publishes a course that infringes on the user's copyright or trademarks, the user must inform us. Per the Instructor Terms , we require instructors to abide by the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with Werkey, see our Intellectual Property Policy.

5. Werkey's Rights to User Posted Content

The user retains ownership of the content he publishes on our platform, including courses. We are permitted to share User Content with anyone through any media, including promoting it through advertising on other websites.

Content published as a student or content provider (including courses) remains the property of the user. By publishing courses and other content, the user allows Werkey to reuse and share it, but the user will not lose any ownership rights he may have over the content. If you are a content provider, it is up to you to understand the course license terms detailed in the Instructor Terms.

By posting content, comments, questions and ratings, and by sending us ideas and suggestions for new features or enhancements, you authorize Werkey to use and share that content with anyone, distribute and promote it on any platform and in any media, as well as make changes or edits that we deem appropriate.

In legal language, by submitting or publishing content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sub-license) to use, copy, reproduce, process, adapt, modify , publish, transmit, display and distribute the Content in any media or distribution method (now existing or later developed). This includes making user content available to other companies, organizations or individuals that maintain a partnership with Werkey for association, transmission in media, distribution or publication of content in other types of media, in addition to the use of their content for marketing purposes. The user also waives any rights of privacy, publicity, or any other rights of a similar nature to all such uses, as permitted by applicable law. You represent and warrant that you have all rights, powers and authority necessary to authorize us to use any content you submit. The user also agrees to all these forms of use of the content without the implication of receiving any remuneration.

6. User Risk when Using Werkey

Any authorized content provider can use Werkey to create and publish courses, and content providers and students can interact for teaching and learning purposes. As with other platforms where people can publish content and interact, there is always a risk of failure, and the user bears the risk of using Werkey.

Our platform model means that we do not review or edit courses for legal issues and are not able to determine the legality of course content. We do not exercise any editorial control over the courses offered on the platform and, as such, we do not guarantee, in any way, the reliability, validity, accuracy or veracity of the courses. When registering for a course, the student user bears the risk of relying on any information provided by the content provider.

When using the Services, the student user may be exposed to content that he/she deems offensive, indecent or objectionable. Werkey is not responsible for preventing the user from accessing such content, nor for accessing or enrolling in any courses, to the extent permitted by applicable law. This also applies to any course related to health, well-being and safety at work. The user assumes full responsibility for the choices made before, during and after enrolling in a course.

When interacting directly with a student or a content provider, it is up to the user to be careful about the type of personal information shared. While we restrict the types of information that content providers may request from students, we do not control what students and content providers do with information obtained from other users on the platform. For your own safety, you should not share your personal information.

We do not hire or employ content providers, nor are we responsible for any interactions between them and students. We are not responsible for conflicts, claims, losses, injuries or damages of any kind that may arise from the conduct of content providers or students.

When using our Services, you will find links to other websites that we do not own or control. We are not responsible for the content or any other aspect of third-party websites, including the information they collect about you. It is recommended that the user also read the terms and conditions and privacy policies of these sites.

7. Werkey's Rights

Werkey Plataforma Digital Ltd. owns the Werkey platform and Services, including the website, current and future applications and services, as well as items such as logos, API, code and content created by our employees. Tampering with them or using them without authorization is prohibited.

All right, title and interest in and to the Werkey platform and Services, including the website, our existing or future applications, our APIs, databases and content submitted or provided by our employees or partners through our Services (excluding content provided by content providers and students) are and will remain the exclusive property of Werkey and its licensors. Our platforms and services are protected by the copyright, trademark and other laws of Brazil and other countries. Nothing will grant the user the right to use the Werkey name or any of the Werkey trademarks, logos, domain names and other distinguishing features of the Werkey brand. Any feedback, comment or suggestion that may be provided by the user about Werkey or the Services is entirely voluntary. Werkey will be free to use any feedback, comment or suggestion it deems appropriate, without obligation on the user.

When accessing or using the Werkey platform or Services, it is prohibited to:

  1. disable, interfere with or attempt to circumvent any security-related features of the Platform or investigate, verify or test the vulnerability of any of our systems;
  2. access, search or attempt to access or search our platform by any means (automated or not) other than through our currently available search functionality provided through our website, mobile applications or API and respective licensors. Scraping , spidering , robots or other automated means of any kind to access the Services is prohibited.

8. Miscellaneous Legal Terms

These Terms have the same effect as any other agreement and contain important legal terms that protect us from various situations that may occur and clarify the legal relationship between Werkey and you.

8.1. contractual obligation

The user agrees that, by registering, accessing or using our Services, he/she agrees to enter into and be bound by a legal agreement with Werkey. If you do not agree with these Terms, you must not register for, access or use any of our Services.

In the case of instructors who accept these Terms and use our Services on behalf of a company, organization, government or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than Portuguese is provided for convenience, and you understand and agree that the Portuguese language will take precedence in the event of any conflict.

These Terms (including any agreements and policies linked to them) constitute the entire agreement between you and Werkey (which includes, in the case of content providers, the Content Provider Terms and Promotions Policy).

If any part of these Terms is held to be invalid or unenforceable by applicable law, this provision will be deemed superseded by a valid and enforceable provision that best matches the intent of the original provision. The rest of the Terms will remain in effect.

Even if we do not exercise our rights immediately or fail to exercise any right in a particular case, this does not mean that we waive our rights under these Terms, and Werkey may decide to enforce them in the future. If we choose to waive any of our rights in specific cases, this does not mean that we waive our rights in whole or in the future.

The following sections will survive the expiration or termination of these Terms: ( Course Enrollment and Access Validity ), ( Werkey's Rights to User Posted Content ), ( Werkey's Use at the User's Own Risk ), ( Werkey's Rights ), ( Legal Terms - Miscellaneous ) and ( Dispute Resolution ).

8.2. Disclaimer

There may be cases where our platform stops working, either for planned maintenance purposes or due to an error on the website. There may be cases where one of our content providers makes misleading statements in the courses they teach. There may also be cases related to security issues. These are just examples. The user accepts that he is not entitled to any recourse against Werkey in any of these cases involving malfunctions. In more complete and legal language, the Services and their content are provided “as is” and “as available”. Werkey (and its affiliates, suppliers, partners and representatives) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors or accuracy of the Services or their content, and expressly disclaims any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Werkey (and its affiliates, suppliers, partners and representatives) make no guarantee that the user will obtain specific results when using the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions do not allow the exclusion of implied warranties. Therefore, some of the above exclusions may not apply to you.

We may choose to stop providing certain features of the Services at any time and for any reason. Under no circumstances will Werkey or its affiliates, suppliers, partners and representatives be liable for any damages due to such interruptions or unavailability of such features.

We are not responsible for delays or failures in the performance of any of the Services caused by events beyond our control, such as acts of war, hostility or sabotage; natural disasters; electricity, internet or telecommunication failures; or government restrictions.

8.3. Limitation of Liability

There are inherent risks in using our Services: for example, if you enroll in a course on the operation or use of machinery, equipment or pesticides, and you suffer an injury or poisoning. The user fully accepts these risks and agrees not to have the right to claim damages, even if he suffers loss or damage for using our platform and our Services. In more complete legal language, to the extent permitted by law, Werkey (and suppliers, partners and representatives) will not be liable for any indirect, incidental, punitive or consequential damages (including loss of data, revenue, profit or business opportunities, or bodily injury or death), whether arising out of contract, warranty, tort, product liability, or otherwise, even if we have been advised in advance of the possibility of damage. Our liability (and the liability of each of our suppliers, partners and representative) towards the user or any third party, under any circumstances, is limited to the highest amount between BRL 100.00 (one hundred reais), USD 20.00 (twenty US dollars), or the amount you have paid us in the twelve (12) months prior to the event giving rise to the claims. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. Therefore, some of the above situations may not apply to the user.

8.4. Indemnity

If the user's behavior implies legal problems, Werkey may have legal recourse against the user. User agrees to indemnify, defend (if requested) and hold harmless Werkey and its officers, directors, suppliers, partners and representatives against any third party claim, demand, loss, damage or expense (including reasonable attorneys' fees) arising from (a) content you post or submit, (b) your use of the Services, (c) your breach of these Terms, or (d) your breach of any third party rights. Your indemnification obligation will survive the expiration of these Terms and your use of the Services.

8.5. Applicable law and jurisdiction

These Terms are governed by Brazilian law, without reference to the principles of choice or conflicts of law. When the “Dispute Resolution” section below does not apply, Werkey and the user agree to the exclusive jurisdiction and venue of the Federal and State Courts located in Piracicaba, State of São Paulo, Brazil.

8.6. Legal actions and notices

No action, regardless of form, arising from this Agreement may be brought by either party after more than 1 (one) year has elapsed since the cause of action.

Any notice or other communication to be provided hereunder will be in writing and delivered by receipt of registered or certified mail or by e-mail (by Werkey, to the e-mail address associated with the User's account, or by the User , to support@werkey.co ).

8.7. Relationship between Werkey and the user

Werkey and the user agree that there is no joint venture, partnership, employment, service provision or representation relationship between them.

8.8. Prohibition of assignment

User is prohibited from assigning or transferring these Terms (or the rights and licenses granted by them). For example, when registering an account as an employee of a company, the user will not be able to transfer the account to another employee. Werkey is permitted to assign these Terms (or the rights and licenses granted by them) to another company or person, without restriction. Nothing in these Terms confers any right, benefit or remedy on any other person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9. Conflict Resolution Clauses

In case of conflicts, our support team will do their best to resolve the issue. If an agreement is not reached and the user resides in Brazil, the United States or Canada, the option will be to appeal to the small claims court. In the case of the United States and Canada, there is the option of submitting the claim in binding arbitration. It is prohibited to file a claim in another court or participate in a non-individual class action against Werkey.

Before taking formal legal action, please try to contact our support team first. Most conflicts can be resolved amicably, benefiting all parties.

9.1. small claims

Either party may file a claim before the small claims court in a city decided by agreement with Werkey, provided the claim qualifies to be brought in that court.

9.2. Submission to arbitration

In the United States or Canada, if the dispute is not resolved amicably, you and Werkey agree to resolve any claim related to these Terms (or other legal terms) through definitive and binding arbitration, regardless of the type of claim or legal theory. . If one of the parties presents a claim in court that must be arbitrated and the other party refuses to arbitrate it, the other party may ask a court to compel them to arbitration (compulsory arbitration). Either party may also request a court to suspend the legal proceedings while the arbitration proceedings are in progress.

9.3. arbitration process

In the United States or Canada, any dispute involving a claim whose value is less than US$10,000.00 (ten thousand United States dollars) shall be resolved exclusively by non-appearance-based binding arbitration. The party that chooses to arbitrate must initiate the process by filing the request for arbitration with the American Arbitration Association (AAA). The arbitration process will be governed by the AAA Commercial Arbitration Rules, the Consumer Due Process Protocol and the Supplementary Procedures for Resolution of Consumer-Related Disputes . Werkey and you agree that the following rules will apply to the proceeding: (a) the arbitration will be conducted by telephone, online or on the basis of written submissions only (at the claiming party's choice); (b) the arbitration will not involve the personal appearance of the parties or witnesses (unless agreed between Werkey and the user); and (c) any award on the award made by the arbitrator may be made in any court having competent jurisdiction. Disputes involving a claim whose value exceeds US$10,000.00 (ten thousand US dollars) will be resolved in accordance with AAA rules regarding whether or not the arbitration hearing must be in person.

9.4. Prohibition of class actions

Werkey and the user agree that they will only be able to bring actions between themselves individually. This means that: (a) neither party may bring an action as plaintiff or class member in class action, consolidated action or representative action; (b) the arbitrator may not combine actions of several persons into a single case (nor preside over any consolidated, collective or representative action); and (c) the arbitrator's decision in the case of a person can only affect that user, not other users, and cannot be used to resolve disputes of other users. If the court decides that this "Prohibition of Class Actions" clause is neither enforceable nor valid, the "Dispute Resolution" section will become null and void, but the remainder of the Terms will continue to apply.

9.5 Changes

Notwithstanding the "Updating these Terms" section below, if Werkey changes the "Dispute Resolution" section after the last date on which User indicated acceptance of these Terms, User may reject the change by giving written notice to Werkey, either by correspondence. or hand delivery to: Werkey Plataforma Digital Ltda., Av. Cezira Giovanoni Moretti, 655, sala 11, Reserva Jequitibá, CEP 13414-157, Piracicaba – SP – Brasil, or by email sent from the email address associated with the user's account to: support@werkey.co , within the deadline within 30 days of the date the change became effective, as indicated in the text above under “date of last update”. To be effective, the notification must include the user's full name and clearly indicate the intention to reject the changes made in the “Dispute Resolution” section. By rejecting the changes, the user agrees to arbitrate any dispute between him and Werkey in accordance with the provisions of this “Dispute Resolution” section on the last date on which he indicated acceptance of these Terms.

10. Update of these Terms

From time to time, Werkey may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), reserving the right, in its sole discretion, to modify and/or make changes to these Terms. , any time. In the event of any material change, Werkey will notify the User by effective means, such as, by email notification sent to the email address specified in the User's account or by posting a notice on our Services. Unless otherwise stated, changes will take effect on the day they are posted.

Your continued use of our Services after the changes take effect signifies your acceptance of the changes. Any revised Terms will supersede all previous Terms.

11. How to Contact Us

The best way to contact us is through our support team, via the HELP button available on our sales, educational, marketplace and affiliate platforms, which directs messages to support@werkey.co . We would like users to express their doubts, questions and comments about our Services.

Thank you for teaching and learning with us!